October 20th, 2022
9am-2pm US Central

Add to Calendar 10/20/2022 09:00 AM 10/20/2022 02:00 PM America/New_York Dell Community Solutions Summit Description of the event






About the Event

Join the Dell Client Community and the Unified Workspace Community for the Dell Community Solutions Summit on October 20th, 2022. At this event, you will have the opportunity to connect with peers and expand your knowledge of Dell Technologies’ client solutions portfolio. You will gain access to experts in Dell Technologies hardware (such as desktop PCs, notebooks, 2-in-1s and thin clients), software (including endpoint security), and peripherals (such as monitors, printers and projectors). Prizes are on the table as well – join the fun and climb the leaderboard for unique prizes you can earn throughout the event. Don’t miss out on this opportunity to learn, network, and connect!


Opening Keynote

October 20, 2022 09:05 am - 09:35 am CT

Opening Keynote from Dell Technologies Executive Leadership

Ed Ward
President Client Product Group at Dell Technologies

Our Virtual Summit will kick off with an opening keynote from Ed Ward, President of the Client Product Group at Dell Technologies. Ed will speak to Dell Technologies’ commitment to its customers and their continued journey to stay on the cutting edge of technology. We’ll learn about Dell’s product roadmap focusing on the evolution of the hybrid workforce, and how Dell is creating technology to keep you and your workforce effective and collaborative, no matter the environment. Ed will share the value of customer feedback and the impact communities have on Dell Technologies. Digital transformation is truly impossible without the opinions, engagement, and the relationships that are built among user group members like you.


10 minute Networking Break

Session type 1st Block

October 20, 2022 09:45 am - 10:15 am CT

Discover the Versatility and Adaptability of the New Dell OptiPlex Family

Jessica DaVila
OptiPlex Go to Market Lead at Dell Technologies

Join Dell Technologies OptiPlex Leads Jessi Davila and Eric Liu for a deep dive into the core of our OptiPlex products. We will take a look at the latest enhancements from this year’s portfolio, review the core tenants that make OptiPlex unique and take closer look at various customer use cases. Join us and discover how OptiPlex’s modernized intelligence and reliability is helping companies like yours.

October 20, 2022 09:45 am - 10:15 am CT

Live Virtual Tech Rally – Bringing Dell Commercial Client Products to You!

Dhiren Patel
Client Technologist at Dell Technologies

Join LIVE! This interactive virtual experience brings the full line of Dell Commercial Client products straight to your screen. Dell Client Community with Dell Technologies Client Technologist, Dhiren Patel, are hosting a LIVE Virtual Tech Rally! You can view the latest desktops, notebooks, workstations, 2-in-1’s, monitors, accessories, and more without ever having to leave your home office. Only at Dell Community Solutions Summit will you have access to ask questions and participate in a chat with other attendees in this LIVE virtual product demonstration.

October 20, 2022 09:45 am - 10:15 am CT

The Importance of 5G in the New World of Work

Antoine Ferraz
Dell Technologies - Telco Alliances Product Technologist

The laptop is at the heart of the technology experience and is the most important device in the employee’s workday, and as businesses shift to hybrid work, employees are increasingly reliant on connectivity to access cloud-based applications, processes and collaboration tools.

Join us to discover the benefits of 4G or 5G-connected laptops; from how they remove hurdles that inhibit productive working, to how these devices can help lower risk to businesses by providing reliable and more secure connectivity than using traditional Wi-Fi.


10 minute Networking Break

Session type 2nd Block

October 20, 2022 10:25 am - 10:55 am CT

Modern Deployment, Management & Security with Dell Technologies

Sven Riebe
Pre-Sales Product Specialist, Modern Compute Solutions Group at Dell Technologies
Mesut Kaptanoglu
Product Manager for Modern Compute Solutions at Dell Technologies

Many of you are considering to transition from traditional PC management to modern management. Based on our experience from countless conversations, meetings & workshops, we would like to share the latest capabilities that will be good to know on your path to modern management. This short briefing will includes latest recommendations on Deployment, OS Recovery, Bios- and Update Management, Support and Security in an modern management scenario.

October 20, 2022 10:25 am - 10:55 am CT

Maximize Productivity with Dell Client Peripherals and Displays

Mike Basore
Senior Director of the Client Peripherals Product Group at Dell Technologies
Tait Tomb
Global Client Product Marketing Manager at Dell Technologies

Join Dell Technologies experts Tait Tomb and Mike Basore for a deep dive session into the latest offerings in Dell Displays and Client Accessories, the complete IT package for maximum productivity! During this, we will take a look into the new Dell Pro Webcam, the latest in Dell monitors, and discuss how Dell Technologies is innovating their Client Accessories to fit the needs of your workforce. Join this session to experience product demos, and a live Q&A with our experts.

October 20, 2022 10:25 am - 10:55 am CT

Make Hybrid Work Your Competitive Advantage | Intel

Kate Porter
Senior Director of Segmentation and Scale for Intel's Business Client Platforms

Workplace culture has never been more important. In the face of economic and geopolitical uncertainty, a strong workplace culture can help businesses remain productive and retain their best talent. Whether remote or face to face, establishing meaningful connection to others helps create belonging and affects retention and contribution. Discover the critical role of technology to survive, transform and thrive in today's hybrid and flexible workplace.


5 Minute Networking Break

Session type 3rd Block

October 20, 2022 11:00 am - 11:30 am CT

Explore All the Benefits and Resources Available | VMUG

Tamecka Mckay
Chief Information Officer for the City of Fort Lauderdale

Learn how the VMware User Group (VMUG) community can expand your network, career development opportunities, community connections and so much more. Learn how to advance your technical skills and knowledge, as well as take your career to the next level with the benefits within the VMUG community. VMUG gives you access to a global community and events, a robust library of educational resources, live and on-demand webcasts, and opportunities to volunteer and lead local communities. 

October 20, 2022 11:00 am - 11:30 am CT

Explore Dell Latitude - Engineered with Intelligence

Ben Conlan
Lead Product Manage for Latitude 7000 Series at Dell Technologies
Gazal Shah
Product Manager for Latitude 9000 Series

Join Dell Technologies Latitude Product leads Ben Conlan & Gazal Shah for a deep dive session into the latest customer-tailored Latitude solutions! During this, we will take a look at how the current lineup is designed for specific types of work, discuss where Dell is investing in future generations, and even do some live product demos. We’ll close with a live Q&A with our experts.

October 20, 2022 11:00 am - 11:30 am CT

As a Service - Delivering Secure Ready to Work Experiences

Gus Chavira
Alliance Director & Chief Architect for VMWare Solutions at Dell Technologies

Looking into the future, we can expect PC sales to slow down. As we track towards recession, organizations are looking for more cost-effective ways to support hybrid and remote work for their employees. This is why Dell is focused on simplifying the daily burden of PC lifecycle management, while simultaneously working to improve the employee experience. During this session, we will focus on one specific Dell/VMware integrated solution that can be consumed as a service: Workspace ONE Intelligence. This solution simplifies the complexity of multiple tools to manage, secure, support PCs. Dell’s PCaaS provides organizations with hardware and lifecycle services at a predictable, monthly price per user. All from one trusted provider. Join us and learn how Workspace ONE Intelligence can improve the way you work!


5 Minute Networking Break

Session type 4th Block

October 20, 2022 11:35 am - 12:05 pm CT

Experience Live: Antarctica, the Intersection of Technology and Sustainability

Mike Libecki
Nat Geo Explorer & Dell Technologies Ambassador

Join Nat Geo Explorer and Dell Technologies Ambassador, Mike Libecki, for a LIVE session exploring the magic, power and beauty of Antarctica and how technology can support our quest for a more sustainable world. During his session, we will get an inside look into Mike’s expedition to Antarctica with Dell Technologies and review their findings regarding reduction of microplastics. We’ll discuss how technology and sustainability come together with Dell Client hardware (Dell Rugged, Dell Precision) and Machine Learning with EDGE Technology. We look forward to seeing you, answering your questions, and sharing the immaculate mayhem and majesty that is Mother Earth.

October 20, 2022 11:35 am - 12:05 pm CT

Sustainability in Tech: Driving Circular Practices in Dell Technologies Products and Solutions

Katie Green
Global Product Manager and Sustainability Strategist at Dell Technologies
Megan Carrasco – Beyer
Global Product Sustainability Marketing Lead at Dell Technologies
Sarah Gilliam
Marketing Consultant for Dell Technologies’ Recycling & Sustainability Services

Sustainability in Tech: Driving circular practices in Dell Technologies products and solutions in technology. First, we’ll hear from Sustainability Experience Planner, Katie Green, on what Dell is doing to make products more sustainable. From product recycling to Concept Luna, we’ll learn how Dell is incorporating sustainability into its basic product design principles. Next, Global Product Sustainability Marketing Lead, Megan Carrasco-Beyer, will address the importance of studying the entire lifecycle of a product, as well as its carbon footprint. Lastly, Sarah Gilliam, Global Recycling & Sustainability Services Marketing, will speak on Dells Recycling and Sustainability services, and how you can responsibly dispose of e-waste. Sarah will also share the multitude of pilots Dell is working on to fill gaps and accelerate the circular economy. Join us in taking steps for a better world!


10 minute Networking Break

Brain Break

October 20, 2022 12:15 pm - 12:45 pm CT

Brain Break DJ Session with Amit Bhaga

Amit Bhaga
Canadian Country Leader for Dell Technologies Client Solutions Group

Take a break from all the tech talk and join DJ Amit from 12:05 to 12:35 CT! Relax, get a snack or beverage, and enjoy the fresh beats!


10 minute Networking Break

Session type 5th Block

October 20, 2022 12:55 pm - 01:25 pm CT

Optimize VDI and Cloud Workspaces with Dell Cloud Client Solutions

Rakhi Gandhi
Product Leader, Modern Client Solution Group at Dell Technologies

Businesses are deploying Virtual Desktop Infrastructure (VDI), cloud and software-as-a-service (SaaS) solutions to transform the modern workplace. Dell’s Cloud Client Workspace portfolio (formerly Wyse) offers next-gen thin clients and software to meet the evolving needs of your workforce, providing easy endpoint deployment and centralized management, without compromising on security. Our expert host will explain how Dell Technologies is driving innovation with its Cloud Client Workspace solutions, including a new software-defined strategy aimed at simplifying the path to IT modernization with more flexibility, security and manageability.​

October 20, 2022 12:55 pm - 01:25 pm CT

A Secure Foundation Begins at Endpoints

Amy Price
Software & Experiences Team Lead at Dell Technologies

The cloud has been game-changing for business productivity, but it’s not without a cost. Remote work has opened organizations for more cyberattacks, and these threats are getting more sophisticated by the day. With more devices and users outside corporate networks than ever before, an attack is inevitable. So, how can security and IT professionals help prepare their organizations for the worst-case scenario? Start with secure devices. Join cybersecurity guru Amy Price as she walks through how threats are evolving, best practices in endpoint security, and the unique protections Dell builds into its devices, the industry’s most secure commercial PCs

October 20, 2022 12:55 pm - 01:25 pm CT

Dell PCaaS: Accelerate Hybrid Work and IT Agility While Meeting all your End User Technology Needs

James Rogers
Product Marketing Manager, Modern Client Solutions Group, Dell Technologies

IT teams are consumed with high-touch tasks and siloed solutions, spending 80%* of their time on routine maintenance and support. So how do IT teams accelerate hybrid work and IT agility when they are overwhelmed with maintenance tasks?Join us to learn about how Dell PCaaS helps organizations tackle the challenge of providing users with anytime, anywhere experiences in this new era of work. This flexible and customizable solution can be catered to your specific needs, whether that's hardware, software, security or lifecycle services, and simplified into a single predictable monthly payment.


5 minute Networking Break

Closing Session

October 20, 2022 01:30 pm - 02:00 pm CT

Closing Keynote: Storytelling for Business with Matthew Luhn

Matthew Luhn
Top Creativity Keynote Speaker, Award winning Filmmaker & Former Animator at Pixar Studios

Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, brings his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that teach and inspire people and teams to connect more effectively with audiences on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.

Frequently Asked Questions

Absolutely nothing! This Virtual Event is completely FREE for you.
Yes, you will be provided login credentials to test the system and get familiar with the interface.
Your login details will be emailed to you ahead of the event. You can use these details to access the online event.
The on-demand content will be hosted for 30 days following the event.
Send an email to for any technical assistance.
We recommend Chrome and Firefox.
Good internet connectivity will ensure high quality video streaming.